Business Analyst II

Posted: 11/01/2021

***IN-OFFICE POSITION***

Who we are: Groups360 is a marketplace enabling more efficient commerce in group travel. Through its innovative technology, Groups360 reduces cost and complexity for both suppliers and consumers of group meeting services. This innovative, high-growth company seeks individuals with a team orientation, high work ethic and passion for solving customer obstacles.

Why you want to work for us: Groups360 strives to be an employer of choice, we offer competitive salaries, uncapped potential and we contribute to the cost of the fantastic benefit We offer: Medical, Dental & Vision, HSA/FSA, Commuter Benefits, EAP and online discounts to a variety of goods and services, including identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

We are looking for: Go-getters! People ready to move fast, be a part of something special! Are you a self-driven individual that likes to step up and take the reins of their respective position on a team? Do you like to make a difference? Would you like an opportunity that allows you to put your stamp on things? Do you like to know that you are on a team that values your contribution? Do you like knowing that you are appreciated and recognized for your individual contributions to the team? If you answered yes to the above questions, we would love to speak with you further about a career changing opportunity for the position outlined below.

The role: The?Business?Analyst II is an integral part of the Product and Development teams and will serve as a vital link between Groups360's customers and internal stakeholders. This position will be responsible for assisting to communicate key insights and findings, ensuring Groups360 is always looking for ways to better understand the customer needs and translating them into business requirements for development.? Ensuring we are delivering the best value.

What you will do:

  • Partner with business and product owners to help shape the vision and scope of products.
  • Work closely with customers, business partners, product and sales teams to conduct business analysis and help identify business objectives and requirements.
  • Participate in focus groups and usability studies to validate customer needs.
  • Communicate complex ideas in ways that can be easily understood.
  • Document and explain business requirements for development team members.
  • Create appropriate diagrams, models, and prototypes to communicate business concepts and workflows. These artifacts must be accurate and appropriate and at the correct level of detail for various audiences, team compositions, and projects.
  • Build consensus amongst diverse team members?in light of?differing or competing viewpoints.
  • Aid in directing and guiding the team in terms of next steps for gathering and validating requirements.
  • Support the Product/Development team to accomplish objectives that satisfy the stated business needs.
  • Understand business strategies and goals; uses this knowledge to help the team sequence the most important deliverables & product capabilities.
  • Work with the team to continuously refine & update requirements artifacts and ensure requirements repositories are current throughout project lifecycle.
  • Assist QA team in testing new product features and regression testing to ensure alignment with requirements.
  • Assist in the production of user updates and Help documentation, training materials, and customer communications.
  • Facilitation of gathering and analyzing of internal business requirements by workflow analyses and discussions with users.
  • Help coordinate activities between engineering, UI/UX, and product management.

Education and experience:

  • Bachelor's Degree in business, engineering or equivalent experience required.
  • 2 - 4 years of Business Analyst experience.
  • Software development experience required.
  • Prior experience with Agile development principles required.
  • Proficient with Microsoft Office 365 Suite: Word, PowerPoint and Excel.
  • Prior experience with prototyping software is a plus.
  • Prior experience in the hospitality industry a plus, but not required.

Additional eligibility qualifications:

  • Strong empathy for customers and their needs.
  • Excellent verbal, written and group communication and presentation skills.
  • Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.
  • Must be able to follow through on a project to a successful conclusion with a minimum of supervision. Must be able to identify and enlist the support of other employees as needed. 

Core Business Hours: 8:00 a.m. to 5:00 p.m. M-F; these hours may vary depending upon your position and work requirements.   

Status: Exempt 

Location: Brentwood, TN 

(Company will not sponsor C2C or Work-related Visas)

Groups360 is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.? 

Recruitment Agencies:  Groups360 is not accepting agency resumes.  Please do not submit resumes to our open positions.  Groups360 is not responsible for any fees related to unsolicited resume.

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