Wednesday Oct 17, 2018
1:00 PM - 2:00 PM CDT
Oct, 17th at 1pm CT
Online Webinar . Here’s the link to register https://www.brighttalk.com/webcast/15907/335247?utm_source=five9&utm_medium=brighttalk&utm_campaign=335247
Free
Melonee Walker at Five9, Inc. 615.498.8812
Send Email
Fast forward to end-of-year reviews in 2019. What will your team have accomplished? Will you be proud to report on soaring CSAT scores, transformative process improvements, and unprecedented profits? If you want to set your team up for success in the year ahead, now’s the time to start planning. Join us for this eye-opening discussion on the trends you need to watch as you prepare your contact center for the future. In this webinar, you will learn: * What AI and Machine Learning will really mean for the contact center, and the practical steps you can take now to ensure smooth implementation * How to deliver an employee experience that will attract and retain top talent * What’s next for customer experience * How digital transformation will impact the contact center in the years ahead
Printed courtesy of www.technologycouncil.com/ – Contact the Greater Nashville Technology Council for more information.
500 Interstate Blvd. S, Ste. 200, Nashville, TN 37210 – (615) 873-1284 – membership@technologycouncil.com